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    • Contact Us

      We just can't say it enough - our success is your success. And we want to help you achieve it. That's why customer service is so important to us. We're a team dedicated to serving you. You can count on our professionalism and discretion in handling all of your financial matters. Contact us with any question or concern.

      Please remember that normal email messages are not a secure form of communications, so you should never include account numbers, your Social Security Number or other sensitive information. Securemail offers you a secure, encrypted channel in which to communicate directly to the bank through email.

      Mortgage Loan Officers

      At City Bank we take great pride in having an experienced team of Mortgage Loan Officers. These officers are dedicated to providing personalized service and will work with you to identify your needs and develop the best possible solutions to meet those needs.

      InfoLine 24-Hour Telephone Banking

      Check account balances, transfer money, make loan payments and more.

      InvestorServices Representatives

      We have an investment strategy solution that’s perfect for you, and our financial advisors have the expertise to make it a reality.

      Customer Service

      We promise to provide the best financial products and services, at the best value, that will not only meet, but exceed your needs at all stages of your financial life.

    • Contact Information

      In Person

      Find a Branch Near You

      By Mail

      City Bank
      5th and Coates Street
      P.O. Box 160
      Moberly, MO 65270

      By Phone


      8:30 a.m. - 3:00 p.m.

      8:30 a.m. - 5:30 p.m.

      8:30 a.m. - Noon


      Additional Contact Information:

      Report Phishing/Online Fraud:
      Electronic Banking Support Center for banking@home: 800.755.4711
      Electronic Banking Support Center for BusinessLink:866.777.8604
      Customer Service: 660.263.1234
      InvestorServices: 660.263.1234, extension 5296
      INFOLine (Telephone Banking): 660.263.1177 or 800.321.0003
      Mortgage Loan Servicing: 800.332.0190
      Routing Number: 081500749
      To report a lost or stolen Credit Card or Debit Card, contact our Bankcard Center: 800.445.9272